Remote Support - Click here to log in We now offer remote support to our customers. This feature allows us to remotely access the mix computers for hardware and software support. To begin a session, please call your RMS Technical Representative or Sales person.
On-Site Technical Support - Shops have access to our PPG Platinum Distributor Tech Rep program which provides on-site support for product training and demo, computer support, color matching and blending, standard operating procedures, and much more.
In-House Technician Training - The corporate location in Charleston WV, as well as the Parkersburg WV location host a training center complete with formal classroom for instruction with a spray facility used for PPG Certification classes. This allows us to offer a local solution to training needs rather than shops incurring expensive travel expenses for out of town training.
PPG MVP Management Training – MVP develops and delivers the most comprehensive programs for PPG Collision Repair Customers providing them with management training and business development services designed to help grow their businesses and stay informed of industry changes to make sound business decisions.
Computerized Color Matching – The PPG DIGIMATCH Color Spectrophotometer is a portable tool that can be utilized on site to take computerized images of a color and compare that to PPG’s color database allowing quick, custom matches to help achieve the best possible match in color. Each RMS location is equipped with superior spectrophotometers.
Body Shop Layout and Design Services - Whether the plan is to build a new lean facility, make major renovations to an existing structure or simply rearrange an existing floor plan with process flow in mind, experts from MVP’s Facility Layout & Design department are ready to assist.
Advanced Inventory Control – Take advantage of inventory solutions offered by RMS. Together with shop involvement, we can implement structured ordering processes electronically to keep your inventory levels consistent and lean. Our outside sales team can streamline your order process saving you dollars and time.
Delivery Services – Each RMS location offers delivery services to our customers locally and outlying as well. We know your time is valuable, so let us bring the solutions and products to you.
Financial Benchmarking - The MVP Benchmark Analysis was the first program of its kind in the collision repair industry. This tool utilizes several financial numbers from the shop and provides the business with a powerful set of Key Performance Indicators, allowing shops to assess their current state performance while also identifying opportunities for improvement.
Color Tinting – Have you ever needed to match a paint color and there was no paint code information known? Sometimes this happens, and we at RMS can match just about anything personally for you. We can even fill custom colors into an aerosol can!
Job Cost Training – With industry demands and shrinking profits in Collision Centers, the importance of Job Costing and tracking costs are higher now than ever before. PPG Paint Manager provides the software required to print paint invoices, provide gross profit reports, measure cost per paint hour, and much more.
Business Consulting – With so many combined years in the industry and a manufacturer like PPG behind us, we will volunteer our time away from our business and into yours to help guide and implement changes important to our mutual growth. We are passionate about the Collision Industry, and our doors are always open.
